December 23, 2024
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Salesforce remains a powerhouse in the CRM space, equipping businesses with comprehensive tools to handle customer interactions and streamline operations.
Yet mastering such a robust platform demands more than basic setup knowledge—it needs expert guidance. This is where Salesforce consulting companies shine. They partner with businesses to tailor and maximise Salesforce for specific needs, unlocking its full capabilities.
As we move through 2025, selecting the right consulting firm shapes CRM success. A skilled consulting partner evolves beyond technical support to become a cornerstone of your business's CRM strategy. Let us show you the 6 best Salesforce consulting companies ready to drive CRM excellence this year.
ThinkBeyond.cloud is the strongest contender for any business looking to maximise its Salesforce experience. Based in London, UK, the firm brings over 60 Salesforce experts to the table. What makes Think Beyond stand out is its deep commitment to creating tailored Salesforce solutions that drive real business outcomes.
Their team isn’t just there to implement Salesforce—they’re there to make it work for your business. From complex integrations to developing customised workflows, Think Beyond focuses on ensuring Salesforce doesn’t just fit your business, but truly works for it. They cover everything from Salesforce Managed Services to Marketing Cloud, so no matter what you're trying to achieve, they've got the expertise to help.
Publicis Sapient is a giant in the digital transformation space, and their Salesforce consulting services are no exception. This firm isn’t just about setting up a Salesforce instance—it’s about taking a broader look at your business’s digital ecosystem and ensuring Salesforce integrates seamlessly with it. After acquiring Vertiba, a Salesforce Gold Consulting Partner, in 2016, Publicis Sapient has strengthened its expertise in Salesforce across various industries.
With a global presence and a focus on driving innovation, Publicis Sapient helps businesses leverage Salesforce to not only improve customer relationships but also to evolve their entire digital infrastructure. If you’re looking for a partner to help you adapt Salesforce to meet emerging digital trends like AI and data-driven engagement, Publicis Sapient is a solid choice.
Mindtree brings a balanced mix of Salesforce expertise and industry knowledge to the table. Operating worldwide, with key offices in the U.S. and India, Mindtree provides Salesforce consulting as part of a broader suite of IT services. The firm specialises in cloud-based Salesforce solutions, including Sales Cloud, Service Cloud, and Marketing Cloud, ensuring that businesses have the right tools to improve customer interactions and streamline internal processes.
Mindtree’s strength lies in its ability to customise Salesforce for different industries, delivering scalable and agile solutions. They focus on both implementation and long-term support, helping businesses get the most value out of Salesforce over time. If you need a partner who can adapt quickly and offer both technical expertise and industry insight, Mindtree is a solid pick.
Avenga is a global technology firm that offers specialised Salesforce consulting across a range of industries. With offices in Poland, Germany, Malaysia, and more, Avenga is particularly strong in sectors like pharmaceuticals, automotive, and telecom. Their team brings a deep understanding of how Salesforce can be tailored to meet the needs of these specific industries, offering solutions that are both technically robust and industry-relevant.
What sets Avenga apart is their holistic approach to Salesforce. Their expertise extends from the initial strategy and implementation stages to ongoing maintenance and support. This means that businesses don’t just get a one-time Salesforce setup—they get a long-term CRM strategy that evolves with their needs. Whether you’re in healthcare or financial services, Avenga’s Salesforce solutions are worth considering.
Astrea IT specialises in offering tailored Salesforce solutions for businesses across a variety of industries, including automotive, finance, insurance, and pharmaceuticals. Their focus on flexibility and customisation makes them a good fit for businesses that need more than just a one-size-fits-all solution. Astrea IT works closely with clients to create CRM systems that align with their specific operational needs.
With years of experience in Salesforce Managed Services, Integration, and Marketing Cloud, Astrea IT excels at helping businesses implement complex Salesforce functionalities without losing sight of the end goal: delivering real value. Their focus on adaptability and long-term success is something businesses should keep in mind if they want a Salesforce consultant that grows with them.
Tech Mahindra is a global IT consulting firm with a strong focus on Salesforce services. With offices in the U.S., India, and beyond, they offer a wide range of Salesforce solutions, including Sales Cloud, Service Cloud, and Marketing Cloud. What makes Tech Mahindra particularly attractive is their ability to integrate Salesforce with cutting-edge technologies like AI and cloud computing.
Tech Mahindra’s approach is heavily focused on optimising business processes and driving growth through technology. They offer everything from Salesforce implementation to advanced cloud and AI solutions, helping businesses get the most out of their CRM systems. If you’re looking for a partner with a broad technical background and a deep understanding of Salesforce’s capabilities, Tech Mahindra is a company to consider.
Selecting the right Salesforce consulting firm for your business in 2025 involves several key factors. With so many options available, it’s important to narrow down your choices based on your specific needs, industry, and long-term goals. Here’s what you should focus on when evaluating the best Salesforce consulting companies.
Industry-specific knowledge can make all the difference when it comes to implementing Salesforce. Some firms specialise in certain sectors, offering tailored solutions that are more effective for your business. If you’re in healthcare, for example, Avenga’s experience in pharma and life sciences will likely be more valuable than a generalist firm.
Not all Salesforce consulting firms offer the same services. Some may only handle implementation, while others might provide ongoing support, custom development, and even post-implementation training. Consider what services your business needs, whether it’s full-service or a more focused solution.
Think about your business’s geographic needs. Do you require global support, or would you prefer a firm with local expertise? Publicis Sapient and Tech Mahindra bring global capabilities, while companies like Think Beyond and Avenga offer more regional, personalised solutions.
Pricing can vary significantly between firms, so it’s important to ensure the firm’s pricing model aligns with your budget. Look for firms that offer transparency in pricing, like Think Beyond, so you know exactly what to expect. Many firms will tailor their pricing based on the project’s scope, so it’s important to get a clear understanding of costs upfront.
Lastly, look for firms with a proven track record of successful Salesforce implementations. Ask for case studies, references, and testimonials to see how they’ve helped other businesses like yours. This will give you an idea of their ability to deliver on their promises and help you gauge the kind of results you can expect.
The best Salesforce consulting companies are integral to unlocking the full potential of Salesforce. Whether it’s Think Beyond’s tailored approach, Publicis Sapient’s innovation-driven solutions, or Mindtree’s agile focus, these firms provide the expertise needed to optimise CRM systems for long-term success.
In 2025, choosing the right consulting firm is about finding a partner who can truly align with your business’s goals, help you integrate Salesforce effectively, and support your ongoing CRM strategy.
