Lose A Client

Why on earth would you want to lose clients? It's quite simple really; life is too short. Some clients are a pain in the arse. Sometimes we simply don't have enough time in the day to service all of the clients we now have. Times change. Businesses change direction. Maybe our product changes and we need to head in a different direction. But, at some point you will have to have some difficult conversations. Here is the why and over the next 7 days you'll get to know the how.

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Individual challenges

Day 1: Why?

There are a number of reasons you will want to exit a business relationship with a client. If you already have, you understand the sense of relief you get.

Day 2: Capacity Based Pricing

Capacity-based Pricing is a simple way to manage our client rosters is to look at what capacity we have to deliver our products and services.

Day 3: PITAF - Pain in the Arse Factor

If a client has a PITAF score above 30, they are considered a pain in the arse. We will create a list of these clients and work with them less.

Day 4: Just Say No!

Saying no to clients is incredibly powerful. You are helping your and your business by saying, "No!" to what will ultimately pull you away from your goals.

Day 5: The Production Line

I work in a service based business and have noticed that it operates like a production line. Here's how it applies to your service client business.

Day 6: Word of Mouth

Your referral source will likely be a friend of your existing clients and as you provide them with a good service, they will feel compelled to refer you.

Day 7: Make Brave Decisions

Running a business is risky, requiring brave decisions and endless hard work. However, it is worth fighting for if you want to succeed and get ahead.

CLIENT SUCCESS!! Watch THIS >>>

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