Real Business Connections - Ben Albert

Real Business Connections - Ben Albert

Explore expert tips on pricing strategy, overcoming imposter syndrome, and building confidence in your offers to unlock true value in your business.

When it comes to setting prices for products or services, many business owners struggle to find the sweet spot between affordability and value. This often stems from internal conflicts between intellectual reasoning and subconscious self-worth. In a recent conversation between renowned business coach and author Robin Waite and Ben Albert on the Real Business Connections Podcast, some compelling insights were shared about overcoming pricing challenges, identifying value, and increasing confidence in pricing decisions. Here, we dive into the key takeaways from their discussion.

On the Real Business Connections Network, Host Ben Albert engages in conversations with a diverse range of individuals, including executives, entrepreneurs, former convicts, behavior scientists, sales trainers, wellness experts, and more.

His mission is to distill valuable insights from these experts, transforming decades of wisdom into concise, actionable takeaways for listeners. The Real Business Connections Network features six programmes: Learn Speak Teach, Rochester Business Connections, Five Minute Fridays, Ben’s Bites, Real Hits, and AB²C Lunch Break Live.While the podcast delivers practical advice, it also delves into the deeper narratives—the struggles, failures, and frustrations—that shape resilience and ultimately lead to genuine success.

What We Discussed on the Real Business Connections Podcast

  1. Avoid binary thinking in pricing: Pricing shouldn't be viewed as "cheap" or "expensive." Instead, think of it as a spectrum, allowing for flexibility and room for experimentation.
  2. Pricing as a bandwidth: A price point can evolve over time. For instance, a $997 programme can grow into a $10,000 offering as you gain confidence and prove value to clients.
  3. Subconscious value test: Pay attention to your body’s reactions when considering different price points. This can provide insights into the price that aligns with your true value.
  4. Gradual price increases: Instead of drastic jumps, increase prices incrementally over time. This reduces risk, helps build confidence, and mitigates imposter syndrome.
  5. Prioritise cash flow over profitability: Front-load payments for high-ticket items, ensuring consistent cash flow while making it easier for clients to commit with affordable payment plans.
  6. Reduce friction in the sales process: By offering flexible pricing structures, businesses can overcome buyer hesitation, leading to higher conversions and smoother sales.
  7. Take action to unlock your value: Raise your prices and refine your offers. Small increases and clearer value articulation help build confidence and prove the worth of your services.

The Binary Trap: Moving Beyond “Cheap” vs. “Expensive”

The Problem with Binary Thinking

One of the first misconceptions Robin Waite tackled was the binary way most people approach pricing. Typically, we frame it in terms of "too cheap" or "too expensive," creating a simplistic "yes or no" mindset. However, this kind of intellectual reasoning often underestimates the complexity of pricing decisions.

Pricing as a Bandwidth

Instead of viewing pricing as binary, Robin suggested thinking of it as a bandwidth. For instance, in the case of a $997 programme, there’s potential for growth into a $10,000 offering. This shift from rigid thinking to a spectrum opens up opportunities for experimentation and gradual price increases.

The Subconscious Value Test: Listening to Your Body

A Unique Exercise to Discover True Value

Robin introduced a fascinating exercise where he asked the entrepreneur to listen to a series of price points while observing their subconscious reactions. By tuning into body language—such as eyebrow raises or shoulder tension—he pinpointed the moment their subconscious hinted at an appropriate value for the programme.

The Power of Experimentation

This exercise highlighted a crucial insight: pricing isn’t just about logic; it’s deeply tied to personal confidence and perceived value. The takeaway? You don’t need to jump straight to a high price. Instead, experiment incrementally and gather feedback to build confidence and validate the higher price points.

Overcoming Imposter Syndrome to Raise Prices

The Mind vs. Body Conflict

Robin emphasised the conflict between how we intellectually value our services and how we subconsciously perceive our worth. Our intellectual mind often undervalues us, leading to lower prices. By recognising and addressing this discrepancy, entrepreneurs can begin to set prices that reflect the true value of their offerings.

Gradual Price Increases

For those hesitant to make drastic changes, Robin suggested gradual increases over successive launches. For example, start with $1,500 after the initial $997 offer, then move to $3,000 for the next cohort. This method not only reduces risk but also helps combat imposter syndrome by providing evidence of success at higher price points.

Structuring Offers to Reduce Friction

The Importance of Cash Flow

One key insight was that businesses need to prioritise cash flow over theoretical profitability. Robin suggested front-loading payments for high-ticket offers. For example, charge $600 upfront for a $3,600 programme, then spread the remainder across monthly installments. This makes the offer more accessible while ensuring steady cash flow.

Reducing Buyer Hesitation

By structuring offers with flexibility and affordability in mind, entrepreneurs can reduce friction in the sales process. This strategy also supports higher conversions, as clients are more likely to commit to offers that feel manageable.

Homework: Taking Action to Unlock Your Value

Practical Homework: Raise Your Prices

Robin’s first homework assignment was simple yet transformative: raise your prices. Even a small increase can create significant value. The goal isn’t to close a deal at the new price but to hear yourself confidently stating the higher number. This practice helps bridge the gap between intellectual and subconscious valuation.

Theoretical Homework: Refine Your Offer

Robin also encouraged entrepreneurs to revisit their product structures. By productising services and articulating their value clearly, business owners can create compelling offers that justify higher prices.

Robin’s Free Gift: Take Your Shot

For those eager to dive deeper, Robin offered a free signed copy of his book, Take Your Shot. This resource provides actionable insights into creating attractive offers, structuring pricing, and building confidence in sales.

How to Get Your Copy

Visit Fearless.biz/tys to claim your free copy. With only 500 copies available, it’s an opportunity you won’t want to miss.

Conclusion: Embrace the Journey of Pricing Transformation

Raising prices isn’t just about numbers; it’s a journey of self-discovery and confidence building. By thinking of pricing as a spectrum, listening to subconscious cues, and structuring offers thoughtfully, entrepreneurs can unlock their true value and achieve greater success. Take Robin Waite’s advice to heart: start small, experiment, and embrace the process of growth.

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